SMS / Text Messaging

We may send text messages (SMS) to customers who have opted in to receive them.

How you opt in: You provide your mobile number and consent to receive text messages either in person at the time of service, or when you request service online. We do not send text messages to anyone who has not opted in.

What we send: Messages relate to customer support inquiries — for example, responding to a question you raised, or following up on a service request you made.

Message frequency: Message frequency varies.

Cost: Message and data rates may apply.

How to stop: You may opt out at any time by replying STOP to any message.

Sharing of mobile information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.